July 21, 2016 by Tony Novak
I became aware yesterday that some of the URLs on the web pages of Freedom Benefits insurance web site linking to various online exchange quoting services and state insurance departments were not working. We do not know when the problem began, or how many state or private insurance exchange links were not working. We estimate that about 200 consumers were affected this month.
The problem is fixed now. Freedom Benefits is one of the oldest and best-supported consumer support services for health insurance and ACA reform issues on the web; we intend to ensure that it maintains that reputation.
To ensure the highest level of uninterrupted service for individual who may have been affected, I am individually referring affected customers to a personal sales representative at Smart Insurance Marketplace. I am sorry if you had any difficulty finding online insurance rates and information this month.
If you find any similar problems at this or any other Freedom Benefits web site in the future, please let me know directly.