How to find help with Core Dental Insurance

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August 2, 2015 by Tony Novak

Freedom Benefits was pleased to help another person enroll in Core Dental Insurance  today. This has been one of the most popular individual dental plans at Freedom Benefits and we think there is good reason for its popularity. Coverage for this member will be in force very soon (probably tomorrow) when the Company issues a policy showing a policy effective date. For the sake of others who may have similar questions, here is a summary of the information we provided:

Payments

Payments are drafted automatically from the financial institution that you designate and show up as either “SASid, Inc.” or “InsuranceTPA.com”. The payment information including amounts, billing date and frequency is included online when you log in to the member web site as described below.

Policy and ID cards

The Core Dental Insurance policy and ID cards should arrive by regular mail within 10 days. Please contact us by email at onlineadviser@live.com if you do not receive them. Your coverage is subject to all of the provisions in the policy including conditions of the insurance, limitations and exclusions. Please review your insurance policy. If you have questions regarding your coverage, call member services. For benefit information call Ameritas at 800-487-5553 or visit the website listed in your enrollment confirmation email.

Errors

To correct errors on the application notify the Customer Service Department by replying to the enrollment confirmation e-mail or calling  toll-free at 1-800-279-2290 (Mon-Fri 8:30 a.m. to 5:00 p.m. CST).

Online access

You can access your application, find providers, check billing activity, and see other useful information anytime by logging in to the online member service web site. The log in information is included in the enrollment confirmation you received from the insurance exchange.

Claims

Send claims to:

Ameritas Group Dental Claims

PO BOX 82520

Lincoln, NE 68501-2520

Often your dentist’s office will offer to submit the claims on your behalf and may elect to receive the reimbursement directly with your written approval.

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